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How RAC Makes Our Used Products Like New

How RAC Makes Our Used Products Like New

Black loveseat and sofa set in modern living room

At RAC, you can purchase or rent to own new furniture, smartphones, appliances, computers, gaming systems, and more, or you can rent or purchase previously rented items that have been returned to like-new condition. We take great care with each item that’s been returned to ensure it meets our standards—and yours. Here’s how we do that.

  • Our experts start out by thoroughly inspecting and cleaning furniture pieces with detergents and fabric cleaners that are designed for the type of fabric in question. Couch cushions and sofas are vacuumed and brushed. Dents on hard surfaces are sanded down and polished. Learn more about how RAC restores preowned furniture.
  • Pre-rented appliances are professionally cleaned by Rent-A-Center. They are also inspected to make sure they are in great working condition and safe for you and yours. Restoration treatments vary by type of appliance, learn more on how we prep preowned appliances for rent.
  • Computers, laptops, and tablets are powered down and unplugged before they are cleaned with an electronics-safe solution. They are also expertly reset to their factory settings and wiped of all the previous renter’s information. Additionally, our staff ensures that computers and electronics are in good working order before putting them out on the sales floor. Learn more about how we restore computers
  • First, we make sure the TV or gaming system shows no signs of visible damage. Then, we test it out to make sure it’s in working condition. Additionally, we double check to make sure all accessories, including remotes and HDMI cables are present or accounted for. Learn more about how we restore TVs at Rent-A-Center.

About Us

The good things in life don’t have to be out of reach. RAC is here to make the things you want and need accessible, and Front & Center is your resource for living well on a budget.

Each week, we’ll bring you tips and tricks for infusing simplicity, style—even a little fun—into every aspect of your life and home. From decorating advice to money-saving strategies to opportunities to share with others like you, we’ll give you ideas that inspire. Live well, friends. And send your submissions, suggestions and questions for the blog to blog@rentacenter.com. For all customer service inquiries, please contact our Solution Center team at 1-800-422-8186.