Preowned Laptops and Desktop Computers: What to Know

Computers are important tools for daily life. Did you know that at RAC you have the option to purchase or rent preowned laptops, desktop computers, and tablets? An alternative to new devices, preowned goods are offered at a lower cash price than new ones, and their like-new condition means they can be a great deal for you.

Of course, we ensure that all computers returned to the sales floor are in good working order. Beyond that, Rent-A-Center takes extra care to erase all files and restore factory settings, so that subsequent users don’t have access to a previous user’s personal information. Here’s how we do that.

When any electronic item with a hard drive (whether desktop, laptop, or tablet) is returned to us, a trained associate completes a memory erase/memory restore process. If this can’t be done in-store, we send the item to our national service center, where it is restored before being re-rented or sold. All Apple devices are handled by the national service center.

Because it’s crucial that all our customers’ private information stays private, every computer is restored to its default settings when it is returned. No Rent-A-Center employee will ever log onto a returned desktop, laptop, or tablet before that happens, and no device that was previously used by a customer will be linked to our company or store system.

After restoration takes place, a device is turned off and unplugged, and then it is wiped with an electronics-safe solution to remove dirt, dust, fingerprints, and smudges. Batteries are charged and removed before the device is stored in the original box or double wrapped for protection.

Used computers for rent or purchase vary by RAC store, and what’s available today may not be available tomorrow.