The Quick Fix: RAC’s Product Service and Repair Benefit

RAC Kitchen stove

No one ever wants to deal with broken electronics or appliances — but having something go on the fritz during the holidays, when there’s zero time for downtime, is definitely the worst. Which is why RAC has you covered anytime, all the time.

If your TV tunes out, your fridge breaks down, or your stove suddenly stops working — take a breath. Put away that toolbox, and turn off the how-to videos. RAC’s holiday heroes are ready to help with our product and service repair guarantee.

Here are three things to know about this great RAC benefit.

All Included
When you rent a product from RAC, we show you how to operate the item and use all of its features. Plus, delivery and setup are included. But, we’re also here for you if something goes wrong. Your RAC lease agreement entitles you to product service and repairs at no additional charge, provided your agreement is in good standing. This means we’ll fix squeaks, leaks, or malfunctions at your request. Simply give us a call to schedule service at your convenience.

Back-up Plan
Your washing machine wimped out, and you’re about to welcome out-of-town company for the holidays. Now what? If your item stops working and requires off-site repair, RAC will provide a comparable loaner at no additional charge while we fix the original item.

Nothing’s Perfect
Sometimes products break from a manufacturing defect. If that happens, and you’re up-to-date on your payments, we’ll fix or replace the item right away. You have enough to worry about, so we don’t want this to be one of them!

From washers and dryers to televisions and smartphones, sometimes even rent-to-own products from the world’s best brands need service or repair. If it happens, take comfort in knowing the customer service professionals at your nearest RAC are ready to step in and help.